One line of research pursued by Professor Topaloglu deals with operations management models that incorporate customer choices. In many settings, including online retail, customers are offered a variety of choices among which they make a choice according to a choice model. In this case, the challe...
One line of research pursued by Professor Topaloglu deals with operations management models that incorporate customer choices. In many settings, including online retail, customers are offered a variety of choices among which they make a choice according to a choice model. In this case, the challenge is to come up with a way to model the choices of customers and to decide which assortment of products to offer to customers. Professor Topaloglu also works on large-scale airline network revenue management models that decide which itinerary products should be open to customers for sale as capacities on the flight network get depleted over time. He formulates these problems as large-scale stochastic optimization problems and seeks tractable solution methods. Another line of work focuses on ambulance redeployment problems that require dispatching ambulances to serve emergency calls in an effective fashion. He views these problems as large-scale stochastic control problems and develops approximation methods.