John F. Mahoney, Widener University

Profile Photo of John F. Mahoney

Associate Professor Chester, Pennsylvania jfmahoney@mail.widener.edu Office: (610) 499-1114

Bio/Research

One of my primary areas of teaching is restaurant operations. In the experiential learning course students run the restaurant including the Marriott Dining Room. I enjoy the blend of theory and application as this course is built for the students to experience leadership and management. Students ...

Click to Expand >>

Bio/Research

One of my primary areas of teaching is restaurant operations. In the experiential learning course students run the restaurant including the Marriott Dining Room. I enjoy the blend of theory and application as this course is built for the students to experience leadership and management. Students enjoy being part of a team and appreciate a challenge.

If students know that they have been placed in a group or a situation by the instructor that exposes a weakness in their professional development, they understand why they are in this position and accept the fact that they have work to do to accomplish team goals. Since the restaurant environment is very public and performance grades include customer satisfaction rankings, the students will become motivated to perform the task satisfactorily. Students will find themselves out of their comfort zone.

They do not wish to embarrass themselves or the management team, so they will find a way to perform the task correctly. All students rotate assignments throughout the restaurant. Comments made during the self assessment indicate that the students were surprised that they could master the areas that they either did not like or believed that they had inferior skills compared to their peers. In essence, the motivation to succeed is a fear of failure.


Click to Shrink <<

Links