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2 experts in "service recovery" found:

Profile photo of Yany Grégoire, expert at HEC Montréal

Yany Grégoire

Expert In:

  • Service failure
  • Service recovery
  • Online complaining
  • Online customer revenge
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Profile photo of Elif Kongar, expert at University of Bridgeport

Elif Kongar

Expert In:

  • Service management and engineering
  • Waste recovery operations
  • Advanced simulation
  • Decision theory
View Profile

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